Say What?

Year
2012
Title
Say What?
Topic(s)
listening, user communication
Author(s)
Amy ?
Summary
  1. 1/3 class given description of trip to Borneo
  2. 1/3 class told to be a specific type of listener (encouraging, interrupting, tangential)
  3. 1/3 of class is observer with check list – watched how much info/detail was traveler able to convey; what is dynamic between listener and speaker

Created
Fri May 18, 2012 11:54:02 EDT
LastModif
Fri May 18, 2012 11:54:02 EDT

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The original document is available at http://kussmaul.org/eship/item22